The best advice is to always understand that it is not about you and their behavior can only affect you if you choose it to. It is quite useful to set the phone down on your desk and let the other party talk to your desk.
Read this item and then recall that you do not care anyway.
You have ample agendas to complete and they will not be advanced by any other so they are not important. If then you must still deal with such a person you learn to do a work around and use what works. My daughter simply went out shopping and bought everyone in the office an appropriate gift. Highly effective.
Remembeer that little trick. The Greeks had it right.
The world is full of assholes. Here’s what to do about it.
- You have talked about someone behind their back and it wasn’t all sunshine and roses.
- You blamed someone for something even though you knew, deep down, it wasn’t their fault. In fact, it was totally your error.
- You’ve done something you knew was mean or inconsiderate or just not cool to another person and you kinda, sorta liked it.
- You justified an action that was not so cool with something along the lines of “they did it first!”.
- You lied about something to make life easier for yourself.
- You said something, anything, depreciating about yourself. Or thought it. Or felt it. Nope never? I call bullshit.